231 Privacy Policy — How we keep your data secure
231 treats the protection of your personal data as its highest priority. On this page, learn exactly what data we collect, how it's used, and what rights you have.
Last Updated: January 2025
What information does 231 collect?
Account and identity information
We collect the information you provide at the time of registration:
- Name, email address, mobile number
- Date of birth & age verification details
- Information provided during profile updates
Payment & Transaction Data
Information required for BDT financial transactions:
- BKash, Nagad, or Rocket number (partial, masked)
- Transaction amount and date
- Transaction ID & Reference
Device & Browser Information
Information collected automatically while using the platform:
- IP address & device type
- Browser version & operating system
- Login time and session information
Usage data
Information related to your activity on the platform:
- Which game or Sports section you used
- Betting history and preference patterns
- Time spent on each page of the site
How is the data we collect used?
231 uses your information only for legitimate and necessary purposes. Your data is never sold or shared with third parties for commercial use.
- Account Management: For login, password reset, and profile updates.
- Transaction Processing: To verify and process deposits and withdrawals.
- Security assurance: To detect fraud and prevent multiple accounts.
- Service Improvement: To improve user experience and develop new features.
- Customer Support: To resolve your issues and answer your questions.
- Regulatory compliance: To comply with applicable laws and regulations.
What we don't do
- We never sell your data to third parties.
- We don't use your data for unwanted advertising.
- We don't send marketing messages without your consent.
- We do not retain data indefinitely.
What is our policy on cookies and tracking?
The 231 platform uses certain essential cookies that are critical to core site functionality. Without these cookies, login, session management, and security cannot be maintained.
Types of cookies we use:
- Essential Cookies: To maintain login sessions, store security tokens, and keep the platform's core functions running.
- Functional cookies: To remember your preferred language, timezone, and other settings.
- Analytical cookies: To understand which sections of the site are used most — with no personal identifiers attached.
You can block cookies from your browser settings, though this may limit some site functionality.
Data Retention, Security & Sharing with Third Parties
Data Retention & Security
231 stores your data in encrypted form on secure servers. Every connection is handled through a secure channel.
- Encryption is applied to all data transmissions.
- Payment details are stored in masked format.
- Data is retained for a specified period after account closure, then permanently deleted.
- Suspicious access attempts are detected automatically.
Sharing Data with Third Parties
231 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:
- Payment services: Information required to process bKash, Nagad, or Rocket transactions.
- Legal requirements: In compliance with lawful orders from Bangladeshi courts or regulatory authorities.
- Security investigations: When required to investigate fraudulent or criminal activity.
What rights do you have over your data?
Every user registered at 231 has certain rights over their personal data. To exercise these rights, email us at [email protected].
The right to know what data we hold on you. Upon request, a summary of your information will be sent to you.
The right to correct inaccurate or outdated information. Updates can be made via your profile or through support.
The right to close your account and request deletion of personal data, except where retention is legally required.
The right to object to marketing communications or specific data processing activities.
How to Exercise Your Rights
- Email us at [email protected].
- Use the email address registered to your account.
- Clearly state which right you wish to exercise.
- Once verified, you will receive a response within 30 business days.
For general inquiries FAQ View.
How will you be notified of policy changes?
231 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified via your registered email or through a notice on the platform.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
This policy is governed by the laws of Bangladesh. Any disputes will be settled in Bangladeshi courts.
For any privacy-related questions, reach us at [email protected] — our team will get back to you promptly.
Privacy Policy Summary
- Account, payment, and device information is collected.
- Data is used solely for services and security.
- Cookies are essential for the site to function properly.
- Your data is never sold or misused.
- You have the right to access, correct, and delete your data.
- Advance notice will be given for any policy changes.